General questions
How do I store a HELTIE supplement?
In general, our supplements have a shelf life of about 3 years after production, at the bottom of the bottle there is a sticker with the expiry date. Always store supplements in the original packaging, tightly closed and in a dark place. A number of products are sensitive to cold and heat. Therefore, always check the label for specific storage instructions.
Are HELTIE horse supplements suitable for pregnant mares?
Most of the HELTIE horse products may be given to pregnant and lactating mares. Only the Detox and Triphala we advise against using during pregnancy and lactation, or only in consultation with the vet.
With which shipping service will my parcel be sent?
All parcels in Europe are shipped with DPD, in the shopping cart you can also choose shipping to a DPD service point.
Orders outside Europe go via PostNL, but are often transferred to a local delivery service.
How can I pay for the order?
You can pay for your order in various ways, through the Mollie payment system:
- iDeal
- Credit card
- Paypal
- Bankcontact
- (manual) bank transfer
- Sofortbanking
- Giropay